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Customer Service Specialist at Alphabe Insight Inc

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

52000.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Problem-Solving, Organizational Abilities, Attention to Detail, Customer-Focused Mindset

Industry

Public Relations and Communications Services

Description

Company Description Catch Vibe Voice is a forward-thinking company focused on delivering impactful communication and advertising solutions. We believe in creativity backed by strategy, clarity driven by purpose, and growth powered by people. Our team thrives in a collaborative, fast-paced environment where ideas are valued and professional development is encouraged. Job Description We are currently seeking a Customer Service Specialist to join our team in Kansas City, MO. This role is ideal for individuals who are detail-oriented, service-driven, and motivated to provide outstanding support to clients. As a key point of contact, you will ensure customer inquiries are handled with professionalism, accuracy, and efficiency while maintaining the company’s service standards. Responsibilities Serve as the primary point of contact for customer inquiries and requests Provide clear, timely, and professional responses across communication channels Resolve customer concerns efficiently while ensuring a positive experience Maintain accurate records of customer interactions and resolutions Collaborate with internal teams to ensure consistent service delivery Uphold company policies, procedures, and quality standards Qualifications Strong verbal and written communication skills Ability to manage multiple tasks in a fast-paced environment High level of professionalism and attention to detail Strong problem-solving and organizational abilities Customer-focused mindset with a solution-oriented approach Additional Information Competitive salary ($47,000 – $52,000 per year) Growth opportunities within a stable and expanding organization Professional development and skill-building support Supportive and collaborative work environment Long-term career potential

Responsibilities

The Customer Service Specialist will serve as the primary point of contact for customer inquiries and requests, ensuring professionalism and efficiency. They will also resolve customer concerns and maintain accurate records of interactions.