Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Specialist at Alphabe Insight Inc

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

26.0

Posted On

11 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Written Communication, Problem-Solving, Attention To Detail, CRM Tools, Multitasking, Time Management

Industry

Public Relations and Communications Services

Description

Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Job Description: We are seeking a dedicated and customer-focused Customer Service Specialist to join our dynamic team. In this role, you will be the frontline ambassador of our brand, responsible for delivering exceptional service and support to our clients. You will handle inquiries, resolve complaints, and provide information about our products and services, ensuring a positive customer experience at every touchpoint. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Resolve customer complaints and issues with empathy and efficiency. Provide detailed information about products and services to assist customers in making informed decisions. Maintain accurate and up-to-date customer records in the database. Collaborate with internal teams to address customer needs and improve service delivery. Qualifications Requirements Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle high-pressure situations with patience and professionalism. Proficient with customer service software and CRM tools. Ability to multitask and manage time effectively in a fast-paced environment. Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and supportive work environment Skill development and ongoing learning opportunities Exposure to diverse projects and industry experience Compensation: USD 18 - USD 26 - hourly

Responsibilities

Act as the frontline brand ambassador by responding to customer inquiries via phone, email, and chat. Resolve complaints with empathy and maintain accurate customer records in the database.