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Customer Service Specialist at Cornerstone Bank
Fargo, North Dakota, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills, Knowledge of Bank Deposit Products, Communication Skills

Industry

Description
ABOUT US AT CORNERSTONE BANK, WE DO MORE THAN BANKING – WE BUILD RELATIONSHIPS, EMBRACE BOLD IDEAS, AND EMPOWER OUR PEOPLE. WE VALUE POSITIVITY, TEAMWORK, CONTINUOUS LEARNING AND THE FREEDOM TO MAKE SMART DECISIONS. WE’RE DRIVEN BY INNOVATION, HONESTY, AND A DEEP RESPECT FOR OUR CUSTOMERS’ TIME AND TRUST.   WHAT YOU’LL DO Cornerstone Bank is looking for a Customer Service Specialist to join their team in Fargo! This position is responsible for processing new account transactions, assisting customers in their selection of various accounts and financial services, cross-selling the Bank's products and services, maintaining and closing of all account types, providing customers in reception are and over the phone with a variety of account-related service assistance, performing location clerical duties, and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. WHAT WE’RE LOOKING FOR * Excellent customer service skills * Knowledge of all bank deposit products and policies * Ability to field and answer requests via phone, e-mail, or in-person BACKGROUND & EXPERIENCE High School Diploma or GED and 1 year of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job WHY JOIN US * People-first culture with real responsibility * An innovative approach to banking * Development opportunities for continual growth * Competitive Pay and a Comprehensive Benefits Program * Incentive Compensation Plan   Ready to make a difference? Apply now and bring your best to Cornerstone Bank.  Pre-employment background and credit screening are required for this position.   EOE, Including Disability/Vets
Responsibilities
The Customer Service Specialist is responsible for processing new account transactions and assisting customers with their account selections. They will also maintain good customer relations and refer customers to appropriate staff for new services.