Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Specialist at Horizon Chemical LLC
Arden Hills, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Interpersonal Skills, Organizational Skills, Attention to Detail, Time Management, Microsoft Office, Phone Communication, Order Processing

Industry

Wholesale Chemical and Allied Products

Description
Description Horizon Commercial Pools is a steadily growing company specializing in all things relating to commercial swimming pools. Our company services many market segments, including water parks, hotels, schools, municipalities, multi-housing, and other facilities. We provide chemicals, equipment, supplies, service, renovation, and education. We are committed to providing exceptional service while developing long-term relationships with our staff, customers, suppliers, and industry professionals. A company is just a name, maybe a building and of course a website, but what really makes Horizon is tick is our staff. The friendliness, experience and dedication of our people is truly what makes our "company" great. Most of us are quirky and fun and we all love pools! Horizon is looking for a friendly, energetic, customer service focused Customer Service Specialist to provide our customers with an exceptional experience. Responsibilities will include answering a high volume of phones, taking & processing a high volume of orders, assisting will-call customers and other general office duties. The Customer Service Specialist is responsible for providing customers with exceptional experience. Duties/Responsibilities: Answer a high volume of phones calls to respond to customer requests. Taking and processing customer orders. Assist will- call customers who arrive on site to inquire about orders. General office duties as assigned. Requirements Represent Horizon through our Core Values of Humbly Authentic, Deeply Committed and Driven Forward 2 + years of customer service experience in an office setting. Microsoft Office tools proficiency (Word, Excel, Outlook and Teams). Ability to follow safe operating procedures. Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines.
Responsibilities
The Customer Service Specialist is responsible for answering a high volume of phone calls, processing customer orders, and assisting will-call customers. General office duties will also be assigned as needed.