Customer Service Specialist/Housing Navigator at Boulder Housing Partners
Boulder, CO 80304, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Jul, 25

Salary

0.0

Posted On

12 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Retirement Benefits, Teamwork, 457 Plans, Time Management, Life Insurance, Addition, Organization Skills, Disabilities

Industry

Outsourcing/Offshoring

Description

Are you looking for a position at a mission-driven, innovative organization with great benefits? If so, join Boulder Housing Partners! We are a PERA employer and offer great public employee retirement benefits, health and wellness benefits, work-life balance, and flexible schedules.
We build, own, and manage affordable housing in the City of Boulder, bringing together staff and stakeholders from diverse backgrounds to accomplish a common goal.

REQUIRED QUALIFICATIONS:

2-3 years of experience providing exemplary customer service; bilingual in both written and spoken Spanish/English; experience working directly with customers with a variety of ethnic backgrounds and individuals with special needs, such as seniors and people with disabilities; experience in a fast-paced, multi-tasking environment, experience handling several customers at once; willingness and ability to be flexible with a variety of functions and timing; ability to maintain a positive attitude and reflect the values of excellent customer service, professionalism, and teamwork; be tech savvy and comfortable learning new software; strong time management and organization skills.

DESIRED QUALIFICATIONS:

Strong desire to work with the general public and older adults. Possesses excellent interpersonal abilities and meticulous attention to detail. Ability to: anticipate customer needs and provide services that are beyond customer expectations; quickly and decisively act in fast-changing, unpredictable situations; take initiative in tough situations; build immediate rapport, even when facing difficult or tense situations; work with input from others constantly and listen with empathy and concern.
HIRING RANGE: $20 - $23/hour DOQ
Applications will be accepted through May 9, 2025.

Responsibilities

Please refer the Job description for details

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