Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Specialist at ICHOR Candidate Experience

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Entry, Order Confirmation, Issue Resolution, Communication Skills, Data Accuracy, Customer Focus

Industry

Semiconductor Manufacturing

Description

Ichor is an experienced leader in the critical subsystems and turnkey process equipment marketplace. Our capabilities enable the design and creation of a complete outsourced solution ranging from product concept to turnkey manufacturing to legacy service. Ichor offers world-class process engineering, value added manufacturing, materials management and testing capabilities. Our 1500+ employees are strategically located to provide our customers with the highest level of customer service and support from our program management, sales, engineering, and executive management teams. Our continued expansion of capabilities in South East Asia better aligns our production facilities with our customers' supply chain strategies. This further enables our expansion into new products and markets. Ichor is headquartered in Fremont, California with manufacturing locations in Oregon, Texas, Singapore, Malaysia and the UK. Our sales and engineering office is strategically located in Silicon Valley, California.

Responsibilities

The Customer Service Specialist is responsible for managing the full lifecycle of customer orders, including entry, confirmation, delivery, invoicing, and resolving any associated issues. This role requires close collaboration with cross-functional teams to ensure an excellent customer experience.