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Customer Service Specialist (m/f/d) - Broker App (Home office possible) at Papp Personal GmbH Co KG
Berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

13 Jan, 27

Salary

65000.0

Posted On

15 Oct, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description
  • Independent processing and answering of written customer inquiries regarding the broker app via the ticketing system
  • Documentation, tracking and management of support cases
  • Review of customer and securities documents for completeness, plausibility and regulatory requirements.
  • Requesting and managing missing documents in written customer communication
  • Coordination and forwarding of relevant documents to banks and internal specialist departments.
  • Ensuring service-oriented, quality-conscious and regulatory-compliant customer communication
  • Perspective of second-level support if suitable

How To Apply:

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Responsibilities