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Customer Service Specialist at Montana State Fund

Helena, Montana, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Policy Management, Underwriting Collaboration, Safety Collaboration, Finance Collaboration

Industry

Insurance

Description

This posting is scheduled to close on March 1, 2026 at 11:59 pm MST. If a sufficient number of qualified applications are received, this posting may close early. Apply today! ---------------------------------------- About the job: We are looking for Customer Service Specialists who view every interaction as an opportunity to deliver an exceptional customer experience. You will be the front line of our service mission, supporting Montana policyholders and agency partners by ensuring their policies are accurate, their questions are answered, and their businesses are protected. In this role, you are a pivotal advocate for our members. Through our dedicated training program, you will develop the specialized skills needed to manage complex policy lifecycles and collaborate with our internal experts in underwriting, safety, and finance to meet the unique needs of Montana employers.

Responsibilities

The specialist will serve as the front line of service, supporting policyholders and agency partners by ensuring policy accuracy, answering questions, and protecting their businesses. This involves managing complex policy lifecycles and collaborating with internal experts in underwriting, safety, and finance.