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Customer Service Specialist (National Talent) at Burjline Builders
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication, Problem solving, Complaint resolution, Record keeping, Computer skills, Arabic, English

Industry

Construction

Description
Job Description: We are looking for a Customer Service Executive to handle inbound and outbound customer interactions, ensuring a high level of service and customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve complaints and provide appropriate solutions Maintain accurate records of customer interactions Escalate complex issues to relevant departments Meet KPIs such as response time and customer satisfaction Requirements: UAE National (Emirati) High school diploma or Bachelor’s degree Strong communication skills in Arabic & English Basic computer skills Freshers are encouraged to apply
Responsibilities
The Customer Service Specialist will handle inbound and outbound customer interactions via phone, email, and chat to ensure satisfaction. They are responsible for resolving complaints, maintaining accurate records, and escalating complex issues to the appropriate departments.