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Customer Service Specialist at Nokia
, , Indonesia -
Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem-Solving, Analytical Skills, Communication, Interpersonal Skills, Independent Work, Task Management, Crm Systems, Service Delivery Tools, Technology Adaptation, Attention To Detail, Customer-Centric Approach

Industry

Telecommunications

Description
The Customer Service Specialist plays a crucial role in our organization, focusing on managing and resolving highly complex technical problems within service delivery. They are responsible for developing original solutions with a broad impact on our business operations, ensuring we deliver contracted services to our customers efficiently and effectively. Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.  Learn more about life at Nokia [https://www.nokia.com/careers/life-at-nokia/]. Our recruitment process We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity. The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia [https://www.nokia.com/careers/#recruitment-process]. 
Responsibilities
The Customer Service Specialist manages and resolves highly complex technical problems within service delivery, focusing on ensuring contracted services are delivered efficiently and effectively. They are also responsible for developing original solutions that have a broad impact on business operations.