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Customer Service Specialist at Radiology Associates LLP

Corpus Christi, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Call Center Experience, Medical Office Experience, Medical Terminology, Organizational Skills, Multi-tasking, Data Entry, Customer Service

Industry

Hospitals and Health Care

Description

Description Manage and process a high volume of inbound/outbound calls daily as required Schedule exams, confirm appointments, Process orders, and/or obtain Authorization on scheduled appointments. Maintain customer relationships with referring physician offices and patients Work with multiple computer programs simultaneously; utilize available online resources Maintain highly accurate data entry rate Requirements Education: High School Diploma or Equivalent Skills: Call Center experience strongly preferred Medical office experience preferred Knowledge of medical terminology strongly preferred Excellent organizational skills and ability to multi-task Maintain confidentiality Experience: Medical office, specifically Imaging, highly preferred. At least 2 years customer service. Ability to work flexible shift / hours.

Responsibilities

The specialist will manage and process a high volume of inbound and outbound calls daily, which includes scheduling exams, confirming appointments, processing orders, and obtaining authorizations. They must also maintain strong customer relationships with referring physician offices and patients.