Position Overview We’re seeking a dynamic Customer Service Specialist to be the friendly voice and face of Rosemore Electric. This role is perfect for someone who thrives in a fast-paced environment and enjoys building relationships with customers while supporting our project teams behind the scenes.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent required
• 2+ years of customer service experience, preferably in trades or construction industry
• Excellent verbal and written communication skills
• Proficiency with social media platforms (Facebook, Instagram, LinkedIn)
• Strong organizational and multitasking abilities
• Experience with scheduling software and basic office applications
• Professional phone manner and customer-focused attitude

PREFERRED QUALIFICATIONS

• Experience in the electrical or construction industry
• Knowledge of electrical terminology and services
• Social media marketing experience
• Bilingual capabilities (English/French) an asset
• Experience with CRM systems