Customer Service Specialist at TechoBloc
Ayr, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

60000.0

Posted On

05 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Creativity, Collaborative Environment

Industry

Marketing/Advertising/Sales

Description

WE OFFER A COMPETITIVE BASE SALARY BETWEEN $60,000–$70,000, DEPENDING ON YOUR EXPERIENCE AND SKILLS!

Schedule: Monday to Friday 8am - 5pm
Come join us at Techo-Bloc’s newest state-of-the-art plant in Ayr, Ontario! We’re growing fast, and this is your chance to be part of something exciting. At Techo-Bloc, we’re entrepreneurial innovators who take pride in rolling up our sleeves and making things happen. With 9 cutting-edge manufacturing facilities, 13+ distribution centers, and over 900 employees across 20+ North American locations, we’re driven by innovation, creativity, and a vibrant culture where bold ideas thrive.
Job Description
Are you passionate about delivering exceptional service and eager to grow your career in a dynamic, collaborative environment? We’re not just looking for experience—we’re looking for potential. If you bring the right attitude and a genuine desire to help others, we’ll provide the training, tools, and support to help you thrive.
Join us as a Customer Service Specialist and become part of a high-performing, bilingual team committed to making every customer feel valued. You’ll manage incoming orders, resolve inquiries, and collaborate with departments across the company to create real, impactful solutions for our customers.

Responsibilities
  • Process and manage customer orders from across Canada and the U.S. via phone, email and online platforms.
  • Analyze customer needs to propose cost-effective, time-saving solutions.
  • Respond to inquiries about product availability, offering smart alternatives and solutions.
  • Coordinate with the Sales and Marketing teams to ensure timely product deliveries.
  • Follow up on outstanding orders and proactively resolve issues.
  • Handle inventory transactions and logistics using internal systems and tools.
  • Work closely with Transport, Distribution, Production, and Sales teams to support customers and improve internal processes.
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