Customer Service Specialist at Teksystems Global Services LLC

Jefferson City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

20.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Data Analysis, Process Improvement, Insurance Verification, Attention to Detail, Microsoft Office, Technical Aptitude, Medicare Guidelines, Medicaid Guidelines, Health Plan Guidelines, Adaptability, Team Collaboration, Independent Work, Workflow Efficiency, Documentation Review

Industry

IT Services and IT Consulting

Description

What You’ll Do Support the Operations Team with day-to-day tasks that keep our regions running smoothly. Assist with process improvement initiatives, driving workflow efficiency through verification and data analysis. Develop and maintain a strong understanding of our products, services, and operational processes. Review and process documentation accurately to ensure compliance and quality. Complete insurance verification to confirm eligibility, coverage, co-insurance, and deductibles. Collaborate across teams to resolve issues and deliver exceptional service. What We’re Looking For Excellent verbal and written communication skills. Ability to prioritize and manage multiple tasks independently. Proficiency in Microsoft Office and strong technical aptitude to learn new systems. Familiarity with Medicare, Medicaid, and commercial health plan guidelines preferred. Adaptability in a rapidly changing environment—someone proactive, patient, and accountable. Strong attention to detail and ability to work both independently and as part of a team. Job Type & Location This is a Contract position based out of Jefferson City, MO. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jefferson City,MO. Application Deadline This position is anticipated to close on Dec 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The Customer Service Specialist will support the Operations Team with daily tasks and assist in process improvement initiatives. They will also review documentation for compliance and collaborate with teams to resolve issues.