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Customer Service Specialist – Travel Support at Visiting Angels Greater Philadelphia

Plattsburgh, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Coordination, Record Keeping, Time Management, Organization, Customer Service, Administrative, Hospitality, Computer Skills, Internet Skills

Industry

Description

Position Overview We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. Key Responsibilities Communicate with clients regarding travel requests and questions Provide guidance on travel options, timelines, and next steps Assist with reservation coordination and follow-up communication Ensure accuracy of client information and travel details Maintain organized records of client interactions Follow company policies and service standards Qualifications Excellent written and verbal communication skills Strong organization and time-management abilities Ability to work independently in a remote environment Customer service, administrative, or hospitality experience preferred Basic computer and internet skills required Interest in travel is beneficial What We Provide Comprehensive training and ongoing support Flexible work schedule Opportunity for growth within the travel industry Team-oriented culture with leadership support

Responsibilities

The specialist will support clients by communicating about travel requests, providing guidance on options and timelines, and assisting with reservation coordination. Key duties include maintaining clear communication and ensuring the accuracy of all client travel details.