At Action24 we're more than just a workplace — we’re a community of creative thinkers, problem solvers and high performing teams. We collaborate across departments, encourage new ideas and always deliver exceptional services to our customers. We’ve embraced and promote the LEAN culture and we always blame the process and not the people

As a Customer Service Representative, you’ll become part of a specialised team who work with both residential and commercial clients. You’ll manage a team of nationwide technicians and will be empowered to provide creative and realistic solutions.

Responsibilities

• Manage all customer queries via phone, email etc.
• Communicate any issues to the relevant departments
• Provide expert customer service consistently
• Communicate with the customer in a friendly and professional manner
• Process orders, advise customers on pricing
• Complete and process prepay bookings
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