Company profile

Michael Page is a company in the business services industry, based in Leonberg.

area of ​​responsibility

• They handle customer inquiries by phone and email in a friendly and professional manner.
• They coordinate and track customer requests until a final solution is found.
• They maintain customer data and document correspondence in the CRM system.
• They provide support in optimizing internal processes for customer service.
• They work closely with other departments to efficiently resolve customer requests.
• They identify areas for improvement in customer service and make suggestions.

Requirements profile

You bring the following with you:

• Completed commercial training or a comparable qualification.
• First experience in customer service or a similar position.
• Excellent communication skills and a customer-oriented mindset.
• Solid knowledge of MS Office and ideally experience with CRM systems.
• Independent and structured work style as well as teamwork skills.
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