Customer Service Staff at SOKO COFFEE
Park Street AL2, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Nov, 25

Salary

12000.0

Posted On

18 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Service Quality, Spanish, Phone Etiquette

Industry

Hospitality

Description

JOB OVERVIEW

As a Server, you will play a vital role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that customers have a pleasant experience throughout their visit. You will need to demonstrate excellent communication skills and the ability to work efficiently in a fast-paced environment.

SKILLS

  • Strong communication skills in both English and Spanish are highly desirable; bilingual candidates are encouraged to apply
  • Excellent phone etiquette for taking reservations or handling customer inquiries over the phone
  • Proficient in data entry for order management systems
  • Ability to analyse customer preferences to enhance service quality
  • Experience in upselling techniques to maximise sales opportunities
  • Multilingual abilities are an asset, enhancing communication with diverse clientele
    Join our team as a Server and contribute to creating memorable dining experiences for our guests. Your dedication to service excellence will be key in fostering a welcoming atmosphere.
    Job Types: Full-time, Permanent
    Pay: From £12,000.00 per month
    Work Location: In perso

How To Apply:

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Responsibilities
  • Greet customers warmly and present menus
  • Take accurate food and drink orders using data entry systems
  • Serve food and beverages promptly while ensuring presentation standards are met
  • Upsell menu items to enhance the dining experience and increase sales
  • Address customer inquiries and resolve any issues that may arise during their visit
  • Maintain cleanliness of the dining area, including tables and service stations
  • Collaborate with kitchen staff to ensure timely delivery of orders
  • Process payments accurately and efficiently
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