Customer Service Summer Associate at Legrand North America

West Hartford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Knowledge, Order Processing, Communication, Problem Solving, Team Coordination, Attention to Detail, Time Management

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Position Description At a Glance Legrand has an exciting opportunity for a Customer Service Summer Associate to join the Electrical Wiring Systems Wiremold Team in West Hartford, CT. This position will serve as the primary contact for our internal and external customers, distributors, and Field Sales Representatives with inquiries such as need for products, product information, and product complaints or returns. The Customer Service Summer Associate strives to make it easier to do business with Legrand/Wiremold by responding to all customer inquiries in a prompt and decisive manner. What Will You Do? Assists distributors, Outside Sales Team and end user customers with product availability, delivery information, product information and resolving discrepancies through phone, fax and email communications. Receives and processes all incoming orders while taking steps to apply proper pricing, stock availability and special instructions. Orders are processed to meet productivity and accuracy requirements while meeting customer and company deadlines. Coordinates customer requirements between manufacturing, traffic, shipping, field sales, carriers and other internal sales teams to ensure complete customer satisfaction. Qualifications Required Skills Education: Some college coursework completed Experience: None Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us About Legrand’s Electrical Wiring Systems Division Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visit legrand.us/electrical wiring devices http://www.legrand.us http://www.youtube.com/legrandna http://www.linkedin.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer

Responsibilities

The Customer Service Summer Associate assists distributors, Outside Sales Team, and end user customers with inquiries related to product availability and delivery information. They also process incoming orders and coordinate customer requirements to ensure satisfaction.