Customer Service Supervisor

at  Enterprise RentACar

Mascot, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025Not Specified24 Jan, 2025N/ACustomer Service,Delegation,Time ManagementNoNo
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Description:

Enterprise Rent-A-Car is seeking a Customer Service Supervisor for weekends and weekdays to join our Sydney Airport Team. The position will be part of a rotating roster and work during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!

Responsibilities:

As Customer Service Supervisor you will contribute to leading the customer service and sales of your location. You will manage the activities of the Rental Services Officers in your team and assist the Branch Manager and Assistant Branch Managers. You will take pride in contributing to your branch and promote warm and welcoming customer service. Your responsibilities include:

  • Supervise the activities of the customer service team
  • Demonstrate best practices, motivate and develop team members to succeed
  • Assist to ensure targets are met and exceeded
  • Customer service at the car rental counter
  • Handle customer bookings, phone and email inquiries
  • Cross-sell products and services
  • Check rental contract completion by rental staff and provide feedback


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Mascot NSW, Australia