American Airlines Group with Piedmont Airlines is urgently hiring at the Airport!
American Airlines Group with Piedmont Airlines is urgently hiring Customer Service Supervisors at the Airport! Are you ready to take the next step in your career in a fast-paced airport environment? As a Supervisor with American Airlines Group and Piedmont Airlines, you will lead a team of Agents to ensure safe, efficient, and on-time operations. You’ll oversee the handling of customer service and baggage service, while maintaining compliance with all safety and operational standards. This is a leadership role for individuals who are ready to guide and motivate a team in a dynamic setting with the industry leader, American Airlines Group with Piedmont Airlines.

• Lead, coach, and develop a team of Agents to ensure safe and efficient operations.
• Monitor performance, provide feedback, and support career growth of team members.
• Ensure all ground handling activities comply with company policies, safety regulations, and FAA/TSA guidelines.
• Coordinate aircraft turnarounds, including customer service
• Address operational challenges and communicate with other departments to keep flights on schedule.
• Promote a positive, collaborative work environment while holding the team accountable to performance standards.