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Customer Service Support at Finance & Accounts SLL at Swan

Port Louis, Port Louis, Mauritius -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Microsoft Word, Microsoft Excel, Insurance policy management, Loan administration, Data entry, Administrative support, Problem solving, Attention to detail, Time management, Interpersonal skills

Industry

Financial Services

Description

Main Duties and Responsibilities * To service internal and external clients’ requests and attend queries on insurance policies and loans. * To prepare letters as requested by clients in respect of their insurance policies and loans. * To prepare statement of account for premiums and loans as requested by clients. * To provide general information on insurance policies and loans to walk in clients, over the phone and by email. * To assist the team leader in day-to-day work. * To prepare standing orders and direct debit instruction to send to banks. * To act as a support to any operational actions that may take place. * Any other cognate duties which may arise aligned to business requirements. Qualifications and Experience The ideal candidate should possess the following profile: * Minimum Higher School Certificate or equivalent * Ideally have at least 2 years’ working experience with excellent customer service skills * Experience in the Insurance industry will be an advantage * Be computer literate, with a good knowledge of Word and Excel * Have an outgoing personality with good communication skills and have the ability to deliver results The Company reserves the right: 1. To convene only the best qualified candidates to participate in the selection exercise. 2. Not to make any appointment following this advertisement.

Responsibilities

The role involves managing client queries regarding insurance policies and loans while preparing necessary documentation such as letters and statements of account. Additionally, the incumbent will provide administrative support to the team leader and assist with operational tasks.