Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Support at Lucy Walker Recruitment
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

23 Dec, 26

Salary

32000.0

Posted On

24 Sep, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

Full job description

We are working with a retailer in South Leeds who are looking for an experienced customer service advisor to support the team on an ongoing, temporary basis. The team need a candidate to join them to gather and cleanse all data on their database. Managing a high volume of customers, the successful candidate will have excellent phone based, customer service experience and be able to manage a high volume of call and issues. The successful candidate will be required until early next year and this will be a fully office based role, key duties will include;

  • Making outbound calls to customers to gather, verify information
  • Update CRM with all customer details, ensuring missing fields are populated
  • Identify any errors and update outdated information
  • Manage and action customer queries

This is a great, long term opportunity for an experienced customer service temp who can hit the ground running, the successful candidate will have;

  • Minimum of 12 months customer service experience
  • Strong and clear communication skills, both verbal and written
  • Proven phone based, customer care skills
  • Excellent attention to detail
  • Strong rates of accuracy
  • Proficient in all MS Office packages

This temporary role will start immediately, please submit your CV for review. Please note if you have not heard from us within 7 days, your application was unsuccessful.
Responsibilities

Full job description

We are working with a retailer in South Leeds who are looking for an experienced customer service advisor to support the team on an ongoing, temporary basis. The team need a candidate to join them to gather and cleanse all data on their database. Managing a high volume of customers, the successful candidate will have excellent phone based, customer service experience and be able to manage a high volume of call and issues. The successful candidate will be required until early next year and this will be a fully office based role, key duties will include;

  • Making outbound calls to customers to gather, verify information
  • Update CRM with all customer details, ensuring missing fields are populated
  • Identify any errors and update outdated information
  • Manage and action customer queries

This is a great, long term opportunity for an experienced customer service temp who can hit the ground running, the successful candidate will have;

  • Minimum of 12 months customer service experience
  • Strong and clear communication skills, both verbal and written
  • Proven phone based, customer care skills
  • Excellent attention to detail
  • Strong rates of accuracy
  • Proficient in all MS Office packages

This temporary role will start immediately, please submit your CV for review. Please note if you have not heard from us within 7 days, your application was unsuccessful.