Customer Service Support Representative at LabCorp
Englewood, CO 80112, USA -
Full Time


Start Date

Immediate

Expiry Date

21 Nov, 25

Salary

23.0

Posted On

21 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for the Specimen Management Specialist position!
Labcorp is seeking a dedicated and motivated individual to join their Specimen Management team in Englewood, CO.
**Pay Range: $20.00-$23.00
All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. (Remove for non-pay transparency states)

How To Apply:

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Responsibilities
  • Act a liaison between the lab, clients, and patients.
  • Resolve internal & external customer requests via calls, instant messenger & email communications
  • Communicates with customers in respectful and professional manner.
  • Work in multiple databases to research complex issues and questions.
  • Provide customer education and information as needed.
  • Review test forms for accuracy and report any discrepancies.
  • Prepare and triage specimens for analysis.
  • Accurately identify and label specimens.
  • Pack and ship specimens as necessary.
  • Prepare and store excess specimen samples.
  • High School Diploma or equivalent required
  • Associates degree or higher is preferred
  • Prior medical/clinical laboratory experience is preferred
  • Familiarity with laboratory operations as well as policies and procedures is preferred
  • Excellent communication skills; both written and verbal
  • Comfortable handling biological specimens
  • Ability to accurately identify specimens
  • Experience working in a team environment
  • Strong data entry and organizational skills
  • High level of attention to detail
  • Proficient in MS Office
  • Ability to lift up to 40lbs.
  • Ability to pass a standardized color blind test
    This position requires you to be fully vaccinated against COVID-19. Subject to applicable law, all prospective hires will need to provide proof of being fully vaccinated for COVID-19 or qualify for medical or religious accommodations. [As needed – Deleted if not required]
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