Customer Service Support at World Wide Technology Healthcare Solutions

Maryland Heights, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

81500.0

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Multi-tasking, Adaptability, Team Player, Proactive Attitude, Work Ethic, Relationship Building, Problem Solving, Process Improvement, Order Management, Collaboration, Time Management, Attention To Detail, Learning Agility, Technology Industry Knowledge

Industry

IT Services and IT Consulting

Description

Qualifications: * Bachelor's Degree preferred * A minimum of 1 year progressive experience in a related field preferred * Must have a passion for learning and continued education regarding our go-to-market strategy, our processes, and the Information Technology industry * Capability to multi-task and adapt to change * A willingness to do whatever it takes to get the job done * Proactive attitude and work ethic * Must be a team player with a willingness to embrace change Want to learn more about WWT? Check us out here: https://www.wwt.com/about [https://www.wwt.com/about] Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $65,200 to $81,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:Health and Wellbeing: Health, Dental, and * Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! If you have any questions or concerns about this posting, please email taposting@wwt.com. Equal Opportunity Employer #LI-RTE Qualifications Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! A Brief Overview The Customer Service Support position resides within the Sales Operations organization and interacts directly with Inside Sales, Program Managers, authorized suppliers, and customers. This role is customer facing and is an essential role to our partnership with our customers around the globe. This role is expected to develop relationships with external and internal teams while being a liaison to the customer. This role involves working closely with customers to develop business relationships as well as relationships with our internal teams. Detailed and timely communication is critical to the success of this role as well as excellent customer service skills. Job Responsibilities: * Builds strong working relationships with customers, suppliers, and internal operations through day-to-day functions and interactions * Identify and implement actions to achieve efficiencies in our daily processes and tools utilized * Manages post-sales order tasks such as modifying orders with vendors, return authorizations, expediting material with suppliers, and assisting with various customer requests as applicable * Communicates regularly with WWT cross functional teams for customer order success * Performs other duties as assigned.

Responsibilities

The Customer Service Support position involves building strong relationships with customers, suppliers, and internal operations. This role is essential for managing post-sales order tasks and ensuring customer order success through effective communication with cross-functional teams.