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Customer Service Team Leader/Assistant Manager at Goodwill Industries of Northern WI and Upper MI

Houghton, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

36000.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Hiring, Training, Supervision, Evaluation, Scheduling, Retail Operations, Budget Management, Donation Processing, Supply Management, Safety Inspections, Incident Reporting, Team Meetings, Safety Compliance

Industry

Non-profit Organizations

Description

Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI. Position responsibilities include: Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members Operating store according to budget Ensuring proper handling and processing of donations Ordering and maintaining store supplies Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis Minimum and preferred qualifications: High School Diploma or GED Retail work experience required Experience in a management/supervisory retail setting preferred. Must be willing to work evenings, weekends, and some holidays. Pay will be based on experience with starting wage range of $36,000 plus bonuses. Goodwill Industries offers a dynamic, supportive work culture, a comprehensive benefit package, and opportunities for advancement.

Responsibilities

The Customer Service Team Leader/Assistant Manager will assist with hiring, training, and supervising team members while ensuring the store operates within budget. Additional responsibilities include managing donations and maintaining store supplies.