Are you a natural leader who thrives on building strong teams and delivering outstanding customer experiences? Do you enjoy the challenge of guiding people while keeping operations running smoothly? If so, this could be your next step!
EzyStrut, part of ASX listed company Korvest Ltd is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia.
Our passion is to provide the highest standards of products, services and value to our customers, and we achieve this through highly skilled, diverse and dedicated staff. We value what our staff bring and offer recognition and incentive programs to celebrate our achievements.
We have an opportunity for a Customer Service Team Leader to join our team located at Malaga, WA.

Reporting to the State Manager, you will support and lead the customer service team and play an integral role in building effective relationships with both our internal and external customers, process telephone sales by taking orders, provide over the phone quotations, project coordination and scheduling and attend to other customer service and project related activities.

• Lead, coach, and motivate a small customer service team to achieve excellence.
• Oversee day-to-day operations, ensuring orders, enquiries, and issues are managed efficiently.
• Be the go-to problem solver, helping customers, distributors, and internal teams find solutions.
• Monitor performance and drive continuous improvements in processes and service delivery.
• Collaborate with sales, operations, and production to ensure our wholesalers get what they need, when they need it.