Customer Service Team Manager (Financial Services) FT at SS&C Technologies
Manchester, Greater Manchester - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 26

Salary

50000.0

Posted On

18 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Financial Services & Insurance

Description

Why You Will Love It Here!

  • Your Future: Professional Development Reimbursement including access to SS&C University
  • Work/Life Balance: Competitive holiday scheme
  • Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

  • Coaching, feedback & development of Associates
  • Associate observations (coaching, monitoring)
  • Absence management
  • Objective reviews
  • Performance management of Associates and Techs
  • 1:1's – Associates and Techs
  • To ensure all regulatory training is completed within timescales for self, Team and Team Leaders

What You Will Bring:

  • Quality driven with a pride in delivering excellence
  • Able to build effective relationships with internal and external clients and their customers
  • Willing to successfully adapt to changing demands and conditions
  • Able to communicate appropriately through different methods; suitable for varying audiences
  • Expected to take responsibility for the completion of objectives and tasks; holding themselves and their team accountable
  • Able to demonstrate integrity as well as using their initiative to seek out new opportunities to enhance the service
  • Able to work in co-operation with others to achieve the desired outcomes

How To Apply:

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Responsibilities

NA

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