CUSTOMER SERVICE TEAM MANAGER

Salary: £35,000 - £38,000 + up to 4% bonus per annum
Hours: Full-time, shifts between 8:30am and 7:00pm Monday to Friday, Saturday 9:00am to 1:00pm (1 in 4 Saturdays)
Hybrid working: 2 days from home, 3 days in the office
Location: Milton Keynes
Start date: End of September
We’re ROI, and we’re rather good at what we do. We partner with around 70% of the biggest names in the automotive industry, helping to drive their sales, deliver customer experiences, connect buyers with brands through smart marketing, and transform businesses through clever use of tech. In short, we solve problems, spark innovation, and support customers at every step.
We’re now looking for a strong, assertive Team Manager to lead and support a team of 8 to 9 Customer Service Advisors. You’ll be a pastoral leader, someone your team trusts, with the confidence and resilience to manage challenges head on and help your team deliver quality customer service every day.

Please refer the Job description for details