Customer Service Team Member - Cafe at Bunnings

Port Stephens Council, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

28.64

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Hospitality, Barista skills, Stock management, Communication, Teamwork, Food preparation, Occupational health and safety, Time management, Positive attitude

Industry

Retail

Description

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few Free standard OnePass membership Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build About the role: Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide exceptional service and the best experience, based in our Bunnings Cafe. This is a full-time role and flexibility to work across the 7 days of the week with alternate weekend availability is required so that we can provide the best experience to our customers. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role. What's involved: Provide warm and friendly service to every customer Be responsible for stock management, whilst ensuring a clean and tidy cafe environment Crafting quality coffee and food with care and consistency Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way Follow all Occupational Health and Safety guidelines to ensure a safe and welcoming cafe environment Who we're looking for We're looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader or department supervisor, and we are committed to giving you the skills and showing you the ropes throughout your journey. We would love to hear from you! You'll need: A genuine passion for customer experience, positive attitude and strong work ethic Previous experience in hospitality, café or as a Barista is a plus, but not essential – we’ll provide the training! Great communication and teamwork skills To act with integrity, be safe and do your best Availability to work flexible hours, including weekends When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is: Submit an application and complete an online chat interview (20 minutes) If successful, next step includes an online video interview (15 minutes) If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes) You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au. Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. #LI-DNI We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. "We're building the best ... our team makes it happen". At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.

Responsibilities

Provide warm and friendly service to customers while managing cafe stock and maintaining a clean environment. Prepare quality coffee and food consistently while adhering to all health and safety guidelines.