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Customer Service Team Member - The Warehouse, Whitianga (Part-time) at The Warehouse Group

Whitianga, Waikato, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Attention to Detail, Team Player, Positive Attitude

Industry

Retail

Description

Company Description Ko wai mātou – Who we are The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives. Job Description Te kaupapa o te tūranga – About the role Hours of work are: Friday and Saturday 11.30am - 8.30pm This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store customer services checkout, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible. Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges and refunds. You will supervise and support the Checkout area making sure that all transactions run smoothly and efficiently. We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you! Qualifications He kōrero mōu ake – About you Previous experience in retail, hospitality or a customer facing role A positive, can-do attitude Strong attention to detail The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods Additional Information Tā mātou tāpaetanga – What we offer We truly believe you can start here and go anywhere. Here for Good Leave - spend a day in your community volunterring. Team Card - giving significant savings at our brands. Plus many more to explore when you join us! Contract Type: Permanent

Responsibilities

As a Customer Service Team Member, you will ensure customers receive the highest level of service possible. Your responsibilities include answering inquiries, processing returns, and supervising the Checkout area.