Customer Service Trainer at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

57000.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Presentation, Organizational Skills, Problem-Solving, Motivational Skills, Coaching, Customer Service Principles, Detail-Oriented, Proactive, Adaptable

Industry

Public Relations and Communications Services

Description

Company Description About Us At Park 6 Logistic, we believe in building strong partnerships through reliability, precision, and trust. As a dynamic logistics and supply chain organization, our mission is to deliver seamless solutions that connect people, products, and progress. We take pride in maintaining an environment of integrity, professionalism, and continuous growth where every team member contributes to our collective success. Job Description Job Description We are seeking a Customer Service Trainer to enhance our customer support operations through effective training and development initiatives. This role is essential to ensuring our teams deliver outstanding service and maintain the high standards that define Park 6 Logistic. The ideal candidate will be passionate about empowering others, improving processes, and fostering a positive learning environment. Responsibilities Develop and deliver engaging training programs for customer service teams. Evaluate employee performance and identify skill gaps to tailor training solutions. Collaborate with department leaders to implement best practices for customer engagement. Create and maintain updated training materials and documentation. Monitor and assess the effectiveness of training programs to ensure consistent quality. Foster a culture of continuous improvement and professional development. Qualifications Qualifications Strong communication and presentation abilities. Excellent organizational and problem-solving skills. Ability to inspire, motivate, and coach team members effectively. Strong understanding of customer service principles and best practices. Detail-oriented, proactive, and adaptable to a fast-paced environment. Additional Information Benefits Competitive annual salary ($50,000 - $57,000). Career growth and professional development opportunities. Supportive and collaborative work environment. Comprehensive training and leadership support. Opportunities to make a real impact within a growing organization.

Responsibilities

The Customer Service Trainer will develop and deliver engaging training programs for customer service teams and evaluate employee performance to identify skill gaps. This role is essential for ensuring teams deliver outstanding service and maintain high standards.