Customer Service Trainer at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

52000.0

Posted On

29 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Presentation, Interpersonal Skills, Leadership, Motivation, Organizational Skills, Problem-Solving, Training Content Creation, Attention To Detail, Service Standards

Industry

Public Relations and Communications Services

Description

Company Description Beloform Craft is a forward-thinking company dedicated to delivering exceptional solutions through innovation, precision, and thoughtful execution. Our team is driven by creativity, strategic communication, and a commitment to excellence in every project. We value professionalism, integrity, and a collaborative environment where ambitious ideas can thrive. As we continue to grow, we are looking for a talented Communications Coordinator to support our brand's voice and strengthen our communication efforts. Job Description We are seeking a dynamic Customer Service Trainer to support and elevate our customer experience standards. This role focuses on guiding new and existing team members through professional, effective, and customer-centered communication practices. The ideal candidate will help shape a consistent service culture, deliver structured training, and ensure that our staff is fully equipped to represent Beloform Craft with distinction. Responsibilities Develop and deliver training programs focused on customer service principles, communication techniques, and company guidelines. Conduct onboarding sessions for new hires and continuing education for existing staff. Monitor performance, identify areas of improvement, and provide clear, actionable feedback. Create training materials, manuals, and scripts aligned with company expectations. Ensure team members understand and meet quality standards across all customer interactions. Collaborate with management to enhance training strategies and maintain consistency across departments. Qualifications Strong communication, presentation, and interpersonal skills. Ability to lead, motivate, and inspire team members. Excellent organizational and problem-solving abilities. Comfortable creating structured training content and delivering it professionally. Strong attention to detail and a commitment to maintaining high service standards. Additional Information Competitive salary between $47,000 and $52,000 per year. Opportunities for professional growth and career development. Supportive and collaborative work environment. Continuous training and skill-building resources. Stability and long-term advancement potential within the company.

Responsibilities

Develop and deliver training programs focused on customer service principles and communication techniques. Monitor performance, identify areas of improvement, and provide actionable feedback to ensure quality standards are met.