Customer Service Trainer at Alphabe Insight Inc
San Antonio, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

52000.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Presentation Skills, Training, Motivation, Guidance, Organizational Skills, Time Management, Professional Attitude, Service Excellence, Adaptability

Industry

Public Relations and Communications Services

Description
Company Description At Swift 7 Consultants, we are a forward-thinking consulting firm dedicated to delivering innovative strategies and high-impact solutions for our clients. Our team thrives on collaboration, precision, and excellence. We believe in empowering our people, fostering professional growth, and creating an environment where ideas turn into results. As we continue to expand, we are looking for motivated individuals who are ready to grow with us and make a meaningful contribution. Job Description Swift 7 Consultants is seeking a motivated and professional Customer Service Trainer to join our growing team. This role is ideal for individuals passionate about coaching, communication, and developing high-performing customer service teams. The Customer Service Trainer will be responsible for delivering structured training programs, ensuring consistency in service standards, and supporting team development initiatives. Responsibilities Design and deliver engaging customer service training sessions Facilitate onboarding and continuous development programs Evaluate training effectiveness and provide constructive feedback Support teams in improving communication, problem-solving, and service quality Collaborate with leadership to align training objectives with business goals Maintain training materials and documentation Qualifications Strong communication and presentation skills Ability to train, motivate, and guide diverse teams Excellent organizational and time-management abilities Professional attitude with a focus on service excellence Adaptability in a fast-paced, evolving environment Additional Information Competitive salary ($48,000 – $52,000) Clear growth and advancement opportunities Professional development and ongoing training Supportive and collaborative work environment Stable, full-time position with long-term potential
Responsibilities
The Customer Service Trainer will design and deliver engaging training sessions while facilitating onboarding and continuous development programs. They will also evaluate training effectiveness and support teams in improving service quality.
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