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Customer Service Trainer at Alphabe Insight Inc

Fayetteville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

47000.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Presentation Skills, Coaching, Motivating Teams, Organizational Skills, Time Management, Solution-Oriented Mindset

Industry

Public Relations and Communications Services

Description

Company Description At Elevare Branding, we believe in the power of strategic communication and meaningful brand experiences. We partner with businesses to elevate their presence through thoughtful advertising, creative execution, and strong market positioning. Our team is built on collaboration, professionalism, and a commitment to delivering high-quality results for our clients. Job Description We are seeking a motivated and detail-oriented Customer Service Trainer to support the development and performance of customer-facing teams. This role is responsible for delivering structured training, reinforcing service standards, and ensuring consistent, high-quality client interactions. The ideal candidate is confident, organized, and passionate about coaching others to succeed. Responsibilities Design and deliver onboarding and ongoing customer service training programs Facilitate in-person and group training sessions Monitor performance and provide constructive feedback to team members Develop training materials, guides, and process documentation Ensure alignment with company service standards and operational goals Collaborate with leadership to identify training needs and improvements Track progress and support continuous skill development Qualifications Strong communication and presentation skills Ability to lead, coach, and motivate teams Professional demeanor with a solution-oriented mindset Excellent organizational and time management abilities Comfortable working in a fast-paced, team-driven environment Commitment to consistency, quality, and accountability Additional Information Competitive salary ($44K – $47K annually) Growth opportunities within the company Skill development and professional training Supportive and structured work environment Full-time, stable position Opportunity to make a direct impact on team performance and client experience

Responsibilities

The Customer Service Trainer will design and deliver training programs for customer service teams and monitor their performance. They will also develop training materials and ensure alignment with company service standards.