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Customer Service Trainer at Alphabe Insight Inc

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

54000.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Coaching, Problem-Solving, Service Excellence, Training Development, Organizational Skills, Time Management, Analytical Mindset, Performance Improvement, Adaptability, Solution-Oriented

Industry

Public Relations and Communications Services

Description

Company Description At Elevare Branding, we specialize in creating impactful brand experiences through strategic events and innovative campaigns. Our team is driven by creativity, precision, and a commitment to excellence. We work with forward-thinking clients and foster an environment where ideas are valued, skills are developed, and careers are elevated. Job Description We are seeking a Customer Service Trainer to join our Chicago team. This role is ideal for an individual who is passionate about coaching, developing teams, and driving high-quality customer interactions. The Customer Service Trainer will play a key role in shaping training strategies, enhancing communication skills, and ensuring service standards align with company objectives. Responsibilities Design and deliver engaging customer service training programs Coach team members on communication, problem-solving, and service excellence Develop training materials, guides, and performance resources Monitor training effectiveness and recommend improvements Collaborate with leadership to align training with business goals Support onboarding and continuous development initiatives Qualifications Strong communication and presentation skills Ability to train, mentor, and motivate diverse teams Excellent organizational and time management skills Analytical mindset with attention to performance improvement Professional, adaptable, and solution-oriented approach Additional Information Competitive salary ($49,000 – $54,000 annually) Clear growth and advancement opportunities Structured training and professional development Collaborative and supportive work environment Long-term career stability within a growing organization

Responsibilities

The Customer Service Trainer will design and deliver engaging training programs while coaching team members on essential skills. They will also monitor training effectiveness and collaborate with leadership to align training with business goals.