Customer Service Trainer at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

54000.0

Posted On

19 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Verbal Communication, Strong Written Communication, Presentation Skills, Organizational Skills, Time-Management Skills, Customer Service Principles, Client-Focused Practices, In-Person Training, Virtual Training, Professional Attitude, Learner Success

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking organization dedicated to empowering brands through innovative advertising strategies and high-impact communication. Based on a foundation of excellence, creativity, and long-term vision, we help companies elevate their market presence through strategic planning, data-driven campaigns, and compelling storytelling. Our team thrives in a collaborative environment where new ideas are encouraged, talent is valued, and professional growth is a priority. Job Description We are seeking a highly motivated Customer Service Trainer to join our dynamic team in Austin, TX. This role focuses on delivering structured customer service workshops, developing engaging training materials, and guiding participants through best practices that enhance communication, service delivery, and client satisfaction. The ideal candidate is a strong communicator who can inspire, motivate, and lead individuals toward professional growth. Responsibilities Deliver customer service training sessions, workshops, and presentations. Develop instructional materials, guides, and assessments aligned with company standards. Evaluate participant performance and provide actionable feedback. Maintain a positive and engaging learning environment. Collaborate with internal teams to ensure training content remains current and effective. Assist in improving training programs based on participant feedback and industry trends. Qualifications Strong verbal and written communication skills. Ability to present information clearly and engage diverse groups. Solid organizational and time-management abilities. Knowledge of customer service principles and client-focused practices. Comfortable leading sessions both in person and virtually. Professional attitude and commitment to fostering learner success. Additional Information Benefits Competitive salary ranging from $51,000 to $54,000 per year. Opportunities for professional growth and internal career development. Exposure to modern training methodologies and innovative learning environments. Supportive and collaborative team culture. Full-time position with stable, long-term potential.

Responsibilities

Deliver customer service training sessions and develop instructional materials. Evaluate participant performance and maintain a positive learning environment.