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Customer Service Trainer at Alphabe Insight Inc
San Antonio, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

54000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Presentation Skills, Teaching, Motivating, Inspiring, Organizational Skills, Problem-Solving Skills, Coaching, Mentoring

Industry

Public Relations and Communications Services

Description
Company Description At Dinamic AS Group, we are committed to shaping meaningful connections and driving impactful communication. We pride ourselves on fostering a professional, innovative, and collaborative environment where every team member has the opportunity to grow and make a difference. As a leader in strategic communications, we value creativity, initiative, and dedication in every project we undertake. Job Description We are seeking a motivated Customer Service Trainer to join our team. In this role, you will be responsible for developing, implementing, and delivering comprehensive training programs to ensure our customer service team consistently achieves high performance and customer satisfaction. Responsibilities: Design and deliver engaging training sessions for customer service representatives. Evaluate training effectiveness and adjust programs as needed. Provide ongoing coaching and support to team members. Maintain up-to-date training materials and resources. Collaborate with management to identify training needs and goals. Qualifications Strong communication and presentation skills. Ability to teach, motivate, and inspire others. Excellent organizational and problem-solving skills. Proactive, positive attitude with a focus on growth and development. Skills in training design, coaching, or mentoring are a plus. Additional Information Competitive salary within the $50,000 - $54,000 range. Opportunities for professional growth and advancement. Supportive and dynamic work environment. Access to training resources and skill development programs.
Responsibilities
The Customer Service Trainer will design and deliver training sessions for customer service representatives. They will also evaluate training effectiveness and provide ongoing coaching and support to team members.