LEARNING & DEVELOPMENT

• Conduct training needs analysis
• Develop, compile and maintain training manuals, records and support materials as needs arise, ensuring that material remains current and relevant
• Create, schedule and deliver training programmes focused on learning methods and based on employee needs, business priorities and best practice
• Monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment of objectives as well as to assess learners
• Provide technical support and expertise through query resolution in support of the business in overall development of employees
• Provide support with regard to new projects and technology
• Design learning material by applying innovative techniques and best practices for effective delivery of content
• Design and maintain functional and technical learning programme content and assessments
• Design e-learning material (storyboards)
• Design infographics, graphics, presentations and other
• Develop e- Learning material to meet the defined and intended outcome of the training and suggest further action (i.e. observations)
• Align learning material to meet best practices for learning
• Develop programme content in line with quality standards for quality implementation purposes
• Upload and test signed-off learning material on the LMS
• Ensure learner understanding of material/subject matter by designing and developing assessment tools (pre and post) to assess strengths and developmental areas
• Advise leadership on development issues based on the outcome of the assessments and provide reports to business on development gaps and completion rates
• Ensure that assessments meet the agreed quality standards