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Customer Service Travel Agent at Hellosunshinetravels
Omaha, Nebraska, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Vacation Planning, Research, Booking Management, Problem Solving, Multitasking, Attention To Detail, Sales, Hospitality

Industry

Description
We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. What You’ll Do: Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries Provide clear, friendly communication via phone, email, and social platforms Research destinations, pricing, promotions, and travel requirements Manage bookings, changes, cancellations, and travel documentation Resolve client concerns with professionalism and care Build long-term relationships that turn travelers into repeat clients What We’re Looking For: Strong customer service and communication skills Organized, self-motivated, and comfortable working independently Passion for travel and helping others Ability to multitask and pay attention to details Sales or hospitality experience is a plus (but not required) Willingness to learn and stay updated on travel trends Why Join Us: Flexible, remote opportunity Ongoing training and mentorship Growth potential within the travel industry A supportive, positive team culture The chance to help people make lifelong memories If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.
Responsibilities
The agent will assist clients in planning and booking travel experiences, including cruises and custom itineraries. They are responsible for managing documentation, resolving client concerns, and building long-term customer relationships.