Join the team at Vandal Doughnuts, Halifax’s most creative and unapologetically bold doughnut shop! We’re looking for an enthusiastic and reliable Customer Service Representative who loves connecting with people and has a passion for delivering memorable experiences. In this role, you’ll be the friendly face that welcomes customers, shares our ever-changing lineup of inventive flavors, and helps make every visit as fun and unique as our Doughnuts.

About You

• Friendly, energetic, and passionate about customer experience.
• Reliable, punctual, and comfortable in a fast-paced, creative bakery environment.
• Strong communication skills and attention to detail.
• Team player who can multitask effectively.

Key Responsibilities

• Customer Interaction: Greet customers warmly, answer questions, take orders accurately, handle payments.
• Product Presentation: Display doughnuts attractively, explain daily flavors and specials—including catering offerings.
• Order Management: Coordinate custom or large orders, assist with catering inquiries (donut walls, cakes, gender-reveal, etc.).
• Support and Cleanliness: Keep the front counter clean and well-stocked; support bakery staff during busy periods.
• Brand Ambassador: Embody Vandal’s creative and rebellious brand — enthusiastic, welcoming, and professional.

Qualifications

• Previous experience in customer-facing, food-service, or retail roles is a plus.
• Comfortable using cash register or POS systems.
• Knowledge of food safety and hygiene practices.
• Availability for flexible scheduling, including weekends and potentially evening shifts.

Benefits

• Employee discounts and free doughnuts
• Opportunity to work with creative products—unique flavors and visually stunning treats.
• A fun, growing environment with potential for growth.

Job Types: Full-time, Part-time
Pay: $16.00-$17.00 per hour
Expected hours: 20 – 40 per week

Benefits:

• Discounted or free food
• Flexible schedule
• Store discount

Work Location: In person
Expected start date: 2025-08-2

• Customer Interaction: Greet customers warmly, answer questions, take orders accurately, handle payments.
• Product Presentation: Display doughnuts attractively, explain daily flavors and specials—including catering offerings.
• Order Management: Coordinate custom or large orders, assist with catering inquiries (donut walls, cakes, gender-reveal, etc.).
• Support and Cleanliness: Keep the front counter clean and well-stocked; support bakery staff during busy periods.
• Brand Ambassador: Embody Vandal’s creative and rebellious brand — enthusiastic, welcoming, and professional