Customer Service Veteran Support Advisor at Globe Life AO - Anthony Michael

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

120000.0

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Virtual Communication, Relationship Building, Client Service, Consulting, Customer-Facing, Organization, Coachable, Mission-Driven, Zoom Proficiency, CRM Systems, Digital Documentation, Veterans Support

Industry

Insurance

Description

AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations. This fully remote opportunity offers schedule flexibility, structured training, and the ability to make a meaningful impact while helping families understand important coverage options. All client consultations are scheduled in advance, allowing you to focus on delivering excellent service and guidance without cold outreach. Key Responsibilities Conduct scheduled virtual consultations with veterans and their families via Zoom Help clients understand available coverage options with clarity and professionalism Guide individuals through the onboarding and enrollment process Provide ongoing account support and follow-up assistance Maintain accurate digital records and ensure compliance with company standards Participate in weekly training sessions, team meetings, and professional development workshops What We Offer Fully remote role available to U.S.-based professionals Flexible scheduling with autonomy over your workday Pre-qualified client consultations provided Paid training and licensing support Leadership development programs and mentorship Recognition programs and performance incentives Opportunities for professional growth within a structured team environment Ideal Candidate Qualifications Background in client service, consulting, or customer-facing roles Excellent virtual communication and relationship-building skills Organized, coachable, and mission-driven Comfortable using Zoom, CRM systems, and digital documentation tools Passion for supporting veterans and their families is highly valued Requirements Must be legally authorized to work in the United States Must have a reliable internet connection Must use a Windows-based laptop or PC with webcam access About AO Globe Life With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran-focused organizations to help working families understand coverage options that protect their financial futures. Our remote-first infrastructure supports professionals across the country while maintaining a strong commitment to service, integrity, and long-term growth. Apply today to explore a career that combines purpose, flexibility, and professional development with AO Globe Life.

Responsibilities

The main duties involve conducting scheduled virtual consultations with veterans and their families to help them understand coverage options and guiding them through the enrollment process. Responsibilities also include providing ongoing account support, maintaining accurate digital records, and participating in required training sessions.