Our client is a globally operating company with high-quality branded products and a strong market presence. Innovation, quality, and customer satisfaction are central to their corporate philosophy. Employees benefit from a modern working environment, international structures, and attractive development opportunities.

area of ​​responsibility

• Competent support for customers and business partners via telephone and email.
• Recording, processing and tracking of customer orders
• Ensuring timely order processing in coordination with logistics and sales
• Handling of complaints and solution-oriented complaint management
• Maintenance and management of customer and master data in the ERP system
• Preparation of offers and order-related documents
• Monitoring of delivery dates and proactive communication with customers
• Supporting field staff with administrative tasks
• Close collaboration with the sales, supply chain and logistics departments
• Contributing to the optimization of service and customer processes
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