Customer Service Warehouse Associate at Ewing Outdoor Supply

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

20.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Delivery Driving, Communication Skills, Product Knowledge, Problem Solving, Positive Attitude, Time Management, Lifting 50-70 lbs, Basic Math, Organizational Skills, Driving Record Adherence, Forklift Operation, Tractor Operation, Inventory Stocking, DOT Regulations Adherence, Safety Standards Adherence

Industry

Wholesale

Description

Ewing Outdoor Supply 5826 Hawk Springs, Ste. 1103 San Antonio, TX 78249 **Pay Rate $18-20/hr. DOE** We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Responsibilities Go the extra mile to engage customers Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients’ complaints Inform customers about new products and services Follow DOT regulations and safety standards Ensure racks are fully stocked Manage returns of merchandise Coordinate with your team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Customer orientation and ability to adapt/respond to different types of characters Ability to lift 50-70 lbs. Ability to multi-task, prioritize, and manage time effectively Basic math skills Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Valid professional driver’s license Excellent organizational and time management skills Good driving record with no traffic violations Bonus Points for the Following* Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role. Knowledge of inventory stocking procedures Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing Plan

Responsibilities

The associate will be responsible for engaging customers, providing accurate product information, and ensuring customer satisfaction while also delivering a wide variety of items to different addresses following established routes and schedules. Key duties include loading/unloading vehicles, managing returns, stocking racks, and coordinating with the team to maintain excellent service.