JOB OVERVIEW

We are seeking a hard working and detail-oriented Customer Service Administrator to join our client’s successful team based in Blackpool. The ideal candidate will have excellent communication skills and a strong background in providing exceptional customer service. This role involves managing customer inquiries, processing return requests, and ensuring a seamless experience for our clients. This is an ongoing temporary position with the opportunity to go permanent for the right person.

QUALIFICATIONS

• Proven experience in a customer service or administrative role is preferred.
• Excellent verbal and written communication skills
• Strong data entry skills with attention to detail.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
  Hours of work are 8am-4pm, Monday to Friday.
  If you are passionate about providing outstanding service and possess the required skills, we invite you to apply for this exciting opportunity as a Customer Service Administrator
  Job Types: Full-time, Temporary, Temp to perm
  Pay: £12.71 per hour
  Expected hours: 37.5 per week

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In perso

• Respond to customer inquiries via phone and email
• Maintain accurate records of orders
• Processing of refunds/replacements
• Collaborate with other departments to ensure timely resolution of customer issues.
• Support the team in achieving service targets and maintaining high levels of customer satisfaction.