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Customer Services Assistant Manager at Lalamove

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 25

Salary

0.0

Posted On

11 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

To provide exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centre for Lalamove in Germany.

Responsibilities

Contribute to the Lalamove growth in Germany
Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)