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Customer Services Associate at Hireonline
Reading RG1 3JL, , United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

26 Oct, 25

Salary

29426.0

Posted On

26 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
Responsibilities
  • Be the welcoming face of our client, guiding prospective tenants through property viewings and rental enquiries.
  • Maintain pristine communal areas and apartments, ensuring they are always presented beautifully to attract new tenants.
  • Communicate effectively, sharing important information through appropriate channels.
  • Manage the entire rental process, from applicant vetting to processing offers and completing tenancy documentation.
  • Provide top-notch customer service by addressing resident requests and issues promptly.
  • Organise and run tenant services, creating engaging community events and communications.
  • Coordinate maintenance requests and contractor appointments, ensuring timely resolutions.
  • Conduct regular inspections and complete detailed check-in and check-out reports.