Date posted: 11/07/2025
Are you passionate about providing exceptional customer service? IKEA Dublin is looking for enthusiastic and friendly Customer Service Assistants to join our team! In this dynamic role, no two days will be the same as you assist customers across our Customer Services department. You could be handling returns, assisting customers with IKEA’s services or processing payments at the checkouts. If you thrive in a fast-paced environment and love helping people, we want to hear from you.
Responsibilities
You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
Supporting customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
You have the knowledge, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines and processing returns at the returns desk.
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