Are you an organised, proactive professional who excels at building relationships and keeping things running smoothly? We’re looking for a Customer Services Coordinator to play a vital role in supporting our sales process and ensuring seamless communication between our team and our customers. This dynamic position combines administrative expertise with customer-facing activities, including outbound calls to generate orders, identifying new leads, and strengthening customer connections.

ABOUT US:

Aztec Aerosols is a dynamic and growing company committed to delivering high-quality products to our customers. We’re looking for an enthusiastic and detail-oriented Customer Services Coordinator to join our team and help us maintain our high standards of production efficiency and customer relationships.
Operating since 1995 undertaking Aerosol Contract Filling for customers we have been based on Gateway in Crewe since 1999 and the site has grown in size and market presence. In 2017, the business was acquired by the Instarmac group plc, a privately owned manufacturing business, who are an award winning Times top 100 business who supply products to the Highway maintenance, Tiling, Commercial flooring and External hard landscaping markets to most continents across the world.
This is an exciting time to join our business and be part of our success!

ADMINISTRATIVE TASKS:

• Approving orders for accounts which are over original credit limit set.
• Supporting Finance on the control of credit limits and chasing late payments
• Managing both the Key Account Directors & Account Managers diaries, ensuring they are meeting customers as defined and on a regular basis.
• Issuing of credit notes as required
• Charing daily meetings with purchasing, technical, transport quality and production on customer order progression.
• General office administration as required