Job Advert
Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same?

ABOUT US

Learning Tree helps others learn new skills and technologies by delivering award winning IT training, certification and management training. More than 65,000 organisations around the world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide.

WHAT NEXT

We provide full training, so a willingness to learn and grow is a must. If you are looking for a role where you can make a real impact and be part of a supportive team, we would love to hear from you! We want to build a diverse, inclusive and authentic workplace so if you are excited about this role, we encourage you to apply if you think your attitude and values are a fit. Please use your cover letter to explain why you think you are a great fit.
You may also be interested or have experience in the following: customer services, office administration, admin support, client services, sales, learning and development.

We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service.
As a part time Customer Service Executive, you will also be responsible for answering customer calls, responding to emails and chat inquiries. Your duties will include enrolling customers into courses, giving pricing details, handling complaints with empathy and ensuring a seamless customer experience. While complaint handling is part of the job, it is a rare occurrence.